Frequently Asked Questions
Below FAQ are some common concerns of our clients before purchasing the theme, if you have other questions,
please just send it to email@example.com
Having an account is not necessary as you can select Checkout as Guest to complete an order without logging in. But by creating an account will enhance your shopping experience by keeping you up to date with newsletters, storing your billing/shipping information, and ensuring faster checkouts.
Simple instructions to be followed.
Click on the ‘Sign In’ button on the top right-hand corner of the home page Click on the ‘Create an Account’ button at the bottom of the screen.
1. Click Forgot Password
2. Enter either the email address or username on the account
3. Select Submit
4. Check your inbox for a password reset email
5. Click on the URL provided in the email and enter a new password
Cash on Delivery (available nationwide).
Online payment (Visa Debit/Credit, Master Debit/Credit).
All payment information on our website is processed on a fully encrypted and secure platform and kept confidential with only authorized personnel.
In case of a payment failure, make sure that the payment information you have provided is accurate. If your account has been debited after a payment failure, it is normally refunded to your bank account within 7 business days.You can email us at firstname.lastname@example.org for any clarification.
Order will be delivered within 6- 7 business days.
We are offering free home delivery worth Rs 3500 and above. Delivery charges for KHI are Rs. 180 and for all other cities are Rs. 220.
To cancel an order you must contact us ASAP to process the cancellation. Orders usually ship within 24 hours of being placed. Please, cancel your order within one day so it won’t be painful for both of us. For order, please email at email@example.com