Your satisfaction is our top priority. If you are dissatisfied with your purchase (refer to conditions mentioned below), you can fill in a complimentary TCS return shipping label within 3 business days for any domestic orders on www.uniferozshop.com. There are three ways to access the return shipping label and begin the return process:

1. Visit your account page and select “My Orders”
2. OR Enter your order number and email address Here ( provide link).
3. OR View your shipping confirmation email and click “Track My Order” for return details

*For return request beyond 3 business days, please Contact Us for assistance.

TERMS & CONDITIONS for returns:

• Products purchased on Uniferozshop.com will only qualify for a return, refund or exchange.
• You can only exchange for items of the same price excluding any discount that was applied.
• Items purchased with a discount or as part of a valued set are not eligible for an exchange.
• To qualify for a return container must be 90-95% filled. Containers filled or tampered with other creams are not eligible for a refund or exchange.
• Shipping cost and other additional services are non-refundable.
• We cannot accept partial returns or exchanges for bundle sets. You must return the complete set for a refund.
• The product must be returned in the original and undamaged manufacturer packaging / box. It must be returned in the same condition with return shipping label attached. Do not put tape or stickers on the manufacturers box
• A ‘change of mind’ is not a valid reason for a return
• We are not responsible for personal damages to an item. If the item has been dropped, stolen, spilled, misused, etc., we cannot refund or accept such a return.

Your satisfaction is our top priority. If you are dissatisfied with your purchase (refer to conditions mentioned below), you can fill in a complimentary TCS return shipping label within 3 business days for any domestic orders on www.uniferozshop.com. There are three ways to access the return shipping label and begin the return process:

• Sign in to your Uniferozshop Account, select “My Orders”.
• Enter your order number and email address Here (provide link).
• Click on Return Items, select option of “Method Of Payment Refund” and press submit button for returning your order.
• Wait for the confirmation email from our side. Our confirmation email will be contained with TCS account number for returning orders to Uniferozshop.
• After receiving confirmation email, Head to your nearest TCS Center and at the time of dropping it off at TCS Center, please tell our TCS account number to TCS person and collect TCS slip (CN) for tracking your parcel.

Payment Method	Refund Option	Refund Time
Debit/ Credit Card	Debit/ Credit Card	10 Working Days
HBL Direct Transfer	HBL Account	5 Working Days
	Refund Voucher	2 Working Days
Uniferozshop Wallet	Uniferozshop Wallet	1 Working Days
Easypaisa Wallet	Easypaisa Wallet	5 Working Days
Cash on Delivery (COD)	Uniferozshop Wallet	1 Working Days
Uniferozshop Refund Voucher	Refund Voucher	2 Working Days
JazzCash Mobile Account	Uniferozshop Wallet	1 Working Days

*For return request beyond 3 business days, please Contact Us for assistance.

Refund	Description
Uniferozshop Wallet	The Uniferozshop Wallet needs to be activated in order to access the refund amount. Refunds can also be withdrawn to a bank account from within the Uniferozshop Wallet. All orders paid through Cash on Delivery (COD), Easypaisa Shop or JazzCash Mobile Account will only be refunded to the Uniferozshop Wallet.
Refund Voucher	Vouchers will be sent to the customer registered email ID on Uniferozshop and can be redeemed against the same email ID.
Debit Card or Credit Card	If the refunded amount is not reflecting in your card statement after the refund is completed and you have received a notification by Uniferozshop, please contact your personal bank.
Easypaisa Wallet	If the refunded amount is not reflecting in your Easypaisa Wallet statement after refund is completed) Please dial 3737 from your Easypaisa number or 051-111-345-100 from any other number to contact the Easypaisa helpcenter.
Bank Deposit	The bank account details provided must be correct and the account must be active and should hold some balance. Do not provide account details of Basic Bank Account (BBA). IBAN number will be needed to refund the amount.

Important Note: The Voucher discount code can only be applied once. The leftover amount will not be refunded or used for next purchase even if the value of order is smaller than voucher value.

TERMS & CONDITIONS for returns:

• Products purchased on Uniferozshop.com will only qualify for a return, refund or exchange.
• You can only exchange for items of the same price excluding any discount that was applied.
• Items purchased with a discount or as part of a valued set are not eligible for an exchange.
• To qualify for a return container must be 90-95% filled. Containers filled or tampered with other creams are not eligible for a refund or exchange.
• Shipping cost and other additional services are non-refundable.
• We cannot accept partial returns or exchanges for bundle sets. You must return the complete set for a refund.
• The product must be returned in the original and undamaged manufacturer packaging / box. It must be returned in the same condition with return shipping label attached. Do not put tape or stickers on the manufacturers box
• A ‘change of mind’ is not a valid reason for a return
• We are not responsible for personal damages to an item. If the item has been dropped, stolen, spilled, misused, etc., we cannot refund or accept such a return.